Supported Employment Services 2025 Pay Rates (MA000103)
Plain-English Summary
Who does this award cover?
The Supported Employment Services covers employees in supported employment services (also known as Australian Disability Enterprises), including supported employees with disability, support workers, supervisors, and coordinators. If you work in a supported employment service helping people with disability participate in work, this award applies to you. It covers approximately 20,000 workers across Australia.
This award does NOT cover disability support workers in community settings (Social, Community, Home Care and Disability Services Award, MA000100), NDIS plan managers, or general manufacturing or retail workers. See clause 4.1 for the full coverage terms.
How classification levels work
Classifications cover supported employees and support staff. Supported employees may have individually assessed wage rates. Support workers and supervisors have standard classification levels. Shiftworkers have specific provisions.
Key features of this award
Supported employment services often include catering operations. The award includes specific Sunday penalty rates for catering services employees that differ from other supported employment workers.
Classification Levels and Base Rates
All rates effective 1 July 2025. Source: Fair Work Commission Annual Wage Review 2024-25.
Refer to the Fair Work Commission pay guide for MA000103 for current dollar amounts for each classification level. Hourly rate = weekly rate / 38. Casual rate = hourly rate x 1.25.
Penalty Rates
Penalty rate multipliers from the Fair Work Commission penalty rate schedule for MA000103. All penalties are calculated on the base hourly rate.
The award specifies penalty rates ranging from 100% to 250% depending on when and how you work.
Full-Time and Part-Time Employees
| When you work | Penalty |
|---|---|
| Monday to Friday (ordinary hours) | 100% |
| Afternoon shift | See award clause |
| Night shift | See award clause |
| Saturday | See award clause |
| Sunday | See award clause |
| Public holiday | See award clause |
| Overtime -- first 2 hours | See award clause |
| Overtime -- after 2 hours | See award clause |
Casual Employees
| When you work | Penalty (on base rate) |
|---|---|
| Monday to Friday (ordinary hours) | 125% (incl. casual loading) |
| Saturday | See award clause |
| Sunday | See award clause |
| Public holiday | See award clause |
Penalty rate categories in this award
The following penalty rate descriptions apply under MA000103:
- Afternoon shift (paid for whole shift)
- Monday to Saturday - After 2 hours
- Monday to Saturday - First 2 hours
- Night shift (paid for whole shift)
- Ordinary hours
- Public holidays
- Saturday
- Saturday - After 12.00 noon where such time is not part of ordinary shift
- Sunday
- Sunday - All other employees
- Sunday - Catering services employees
Casual penalty rates include the 25% casual loading. Refer to the specific award clauses for exact percentages applicable to each classification level and employment type.
Worked Examples
Example 1: Casual worker on a Sunday
A casual employee working a 3 hours-hour minimum shift on a Sunday.
- Base hourly rate: refer to your classification level in the MA000103 pay guide
- Sunday casual rate: base rate x Sunday casual penalty percentage
- Minimum payment: Sunday casual rate x 3 hours hours
- Clause reference: refer to casual penalty rates clause
Example 2: Full-time worker on a public holiday
A full-time employee working an 8-hour public holiday shift.
- Base hourly rate: refer to your classification level in the MA000103 pay guide
- Public holiday rate: base rate x public holiday percentage (up to 250%)
- Total: public holiday rate x 8 hours
- Clause reference: refer to public holiday clause
Example 3: Part-time worker with overtime
A part-time employee who works 2 hours beyond their rostered hours on a weekday.
- Base hourly rate: refer to your classification level in the MA000103 pay guide
- Overtime rate: base rate x overtime percentage
- Clause reference: refer to overtime clause
Frequently Asked Questions
1. How are wages assessed for supported employees?
Supported employees with disability may have wages individually assessed using approved tools that consider their productivity relative to relevant benchmarks.
2. Does this award cover Australian Disability Enterprises?
Yes, this award specifically covers Australian Disability Enterprises (ADEs), also known as supported employment services.
3. Are catering staff at ADEs paid differently on Sundays?
Yes, catering services employees have a different Sunday penalty rate compared to other supported employment workers, reflecting the different nature of catering operations.
4. What is the minimum shift length under this award?
The minimum engagement for casual and part-time employees is 3 hours per shift. Even if you are sent home early, you must be paid for the minimum shift length.
5. How do I check my exact pay rate?
Use our free calculator or refer to the Fair Work Commission pay guide for MA000103. You can also contact the Fair Work Ombudsman on 13 13 94 for free advice.
Check Your Rate
Working in supported employment (disability) and want to know your exact pay rate? Use our free calculator to check.
Select your classification, whether you work in catering services, shiftwork status, employment type, and the days you work.
Schema Markup Suggestions
FAQ Schema (FAQPage)
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Table Schema (Dataset)
- name: "Supported Employment Services MA000103 Pay Rates July 2025"
- description: "Classification levels and penalty rates for supported employees and support workers in disability enterprises under the Supported Employment Services"
- temporalCoverage: "2025-07-01/.."
- creator: Fair Work Commission
- license: CC BY 4.0
Breadcrumb Schema
Home > Awards > Supported Employment Services (MA000103)
Rates current as of 1 July 2025. Source: Fair Work Commission, CC BY 4.0. This information is general in nature and is not legal advice. Always verify rates against the Fair Work Ombudsman's Pay and Conditions Tool (PACT) at calculate.fairwork.gov.au.